Are You An Irritating Marketer?
Don't
get mad just yet, I didn't mean to offend
you.
It's
just that I noticed about a half dozen people that I've
bought something from do things that seriously get on my
nerves. Most marketers are a pleasure to buy from,
but select few make me grit my
teeth.
Here are some examples of what I'm talking
about:
-
Forcing me to enter unnecessary contact information and
later calling me on the phone or sending me snail mail -
neither of which I requested or gave permission for. What
makes it even worse is that all they're trying to do is sell me
more of their stuff!
- Offering a free download, which leads
me to a 10 page long OTO that's hardly even related to the
topic of the free report. Then after I decide not to
purchase and click on their tiny "No, I understand that I'm
missing out on the greatest resale rights package of junk ever"
link, they take me to another page offering the exact same
thing.
- E-mailing me after a purchase and
telling me that the item I ordered is backordered and will take
an additional 3 weeks to ship. This wouldn't piss me off
so bad if their description didn't say "IN STOCK, BUY
NOW!"
- EBay sellers who constantly send me
reminders to leave them feedback when my buying experience was
pretty terrible. I once bought and paid for a 22 page
report. This report was supposed to be printed out and
shipped to me (and by the way, I paid $6 for
shipping), but the seller never shipped it. Instead
he nagged me to leave him feedback. I told him I had
never received the report for the second time and he responded
with an "okay, I'll ship it to you tomorrow... please leave me
feedback". It never arrived and he got the feedback he so
desperately wanted - but it was
negative.
->
Refusing to refund my money after I bought your 3 pages
of fluff for $97 dollars. The marketer who did this
to me gave me some serious attitude and tried to imply
that I was stupid because I didn't agree with
him.
If
you're going to sell something online, please remember
your manners and learn some good customer service
skills! I know that most sellers do just fine in
the customer service department, but we could all use a
little reminder from time to
time.
|